Privacy Policy

We use the information we collect to:

• Create and manage your Vibes Lifestyle App account and membership.
• Deliver coaching services, including setting nutrition goals, reviewing InBody scan results, and tracking your progress through the Vibes System phases.
• Process class bookings and send booking confirmations or reminders.
• Operate the App’s gamification features — XP, leveling, skill tree, and badge system.
• Communicate with you about your membership, schedule changes, facility announcements, and promotions.
• Respond to consult requests and sales inquiries.
• Improve our services, facility operations, and App features.
• Prevent fraud, abuse, and unauthorized use of our Guest Pass program (see Section 5).
• Comply with applicable laws and regulations.

Body composition data collected through InBody 770 scans and progress photos are sensitive by nature. We treat this data with heightened care:

• Scan results and progress photos are accessible only to you and your assigned coach.
• This data is never sold to third parties.
• It is not shared with advertisers or marketing partners.
• It is stored securely in our database (Supabase) with access controls that restrict visibility to authorized staff only.
• You may request deletion of your body composition data at any time — see Section 7.

The Vibes Lifestyle App is available to all members and is included with every membership tier. The App connects to the same secure database as our facility systems.

Vibes Lifestyle offers one complimentary coached session (the “Guest Pass”) to first-time visitors. This offer is intended for individuals who have never previously attended a session at our facility.

To protect the integrity of this offer and ensure fairness to our paying members, we retain the following information from Guest Pass redemptions indefinitely:

• Full name
• Email address
• Phone number
• Date of attendance

This retained record allows us to identify and decline duplicate redemption attempts. If we detect an attempt to claim a Guest Pass more than once using different contact information, we reserve the right to decline the request and, if a paid session was used, charge the applicable drop-in rate.

Guest Pass redemption records are used exclusively for this abuse-prevention purpose and are not used for marketing without separate consent.

We retain your personal information for the following periods:

• Active members — all data is retained for the duration of your membership.
• Former members — core account and session records are retained for up to 3 years after membership ends, primarily for coaching continuity if you return and for legal/financial record-keeping.
• InBody and progress photo data — retained for the same period as your account, unless you request earlier deletion (see Section 7).
• Guest Pass records — retained indefinitely for abuse prevention purposes as described in Section 5.
• Consult request submissions — retained for up to 2 years from the date of submission.
• Financial transaction records — retained for 7 years as required by applicable tax and accounting regulations.

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers — we use third-party vendors to operate our services, including our database host (Supabase), payment processor, and marketing partner (for lead management). These vendors are contractually obligated to protect your data and use it only as directed by us.
• Marketing partner (Pancham / GoHighLevel) — if you submit a consult request or come in through a Meta ad campaign, your name, email, and phone number may be shared with our marketing agency for the purpose of following up on your inquiry. This data is used only for that purpose.
• Legal requirements — we may disclose information if required to do so by law, court order, or governmental authority.
• Business transfers — if Vibes Lifestyle is sold or merged, your data may be transferred as part of that transaction. You will be notified of any such change.
• With your consent — for example, if you agree to be featured in a member spotlight on the website or App community feed.

Our website (vibesls.com) uses standard web server logs and may use cookies for basic functionality such as session management. We do not currently operate a cookie consent banner but will implement one if we add analytics or advertising tracking cookies.

If you arrive at our site through a Meta ad, Meta may place its own tracking pixel on the landing page. Meta’s data practices are governed by Meta’s Privacy Policy, not this policy.

We take reasonable technical and organizational measures to protect your personal information, including:

• Encrypted data transmission (HTTPS/TLS) across all web and App connections.
• Row-level security policies on our database that restrict data access by role.
• Access controls that limit coach dashboard visibility to your assigned coach.
• Secure credential management — passwords are hashed and never stored in plain text.

No system is completely secure. If you believe your account has been compromised, contact us immediately at management@vibesls.com.

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Members under 18 must have a parent or guardian’s consent to participate in sessions and use the App.

If you are a resident of Texas, you may have additional rights under the Texas Data Privacy and Security Act (TDPSA), including the right to:

• Know what personal data we collect and how it is used.
• Access a copy of your personal data.
• Correct inaccurate personal data.
• Request deletion of your personal data (subject to the exceptions in Section 7).
• Opt out of the sale of your personal data (we do not sell personal data).
• Appeal a denial of any of these rights.

To exercise these rights, contact us at management@vibesls.com. We will respond within 45 days, with a possible 45-day extension if needed, as permitted by law.

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. If changes are material, we will notify active members via the App or by email. Your continued use of our services after any update constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or want to exercise any of your rights, contact us: